How overwhelming is it to sift through all of the news and information that you receive in your inboxes each day? In an effort to help streamline this process, Radiant will begin sending out a weekly recap each Monday of some of the trends or thought-provoking articles, reports or unique stories that stood out to us in the news recently. We hope these recaps will help you learn more about the restaurant industry, give you ideas to try within your own businesses, or just help catch you up on recent events. Please share with us other bits of news that may have impacted you as well!
An Inside Job: How would you respond if your restaurant received pressure from its investors to make changes to your current business practices? Some restaurants have to deal with these issues on a daily basis.
Souping Up the Menu: QSR magazine reports that adding a soup option to your restaurant can provide many benefits, such as increased check averages, healthier menu options and improved customer loyalty. Have you added this option to your restaurant, and if so, what benefits have you seen from soup?
NRA: Restaurant Operators Remain Optimistic: The National Restaurant Association’s Restaurant Performance Index has remained positive in April for the second month in a row, leading to more positive opinions about the growth of the industry. Have you noticed growth or stabilization within your own business, or do you still think the industry has a ways to go before it can feel better about growth?
Everyone’s a Critic: Visits to restaurants are now more than ever starting and ending online with review sites. This article gives great insight into these sites and what restaurants and consumers think of them. What is your opinion of restaurant review sites?
How the CARD Act impacts Gift Cards: New rules of the Credit Card Accountability, Responsibility and Disclosure Act, or CARD Act, will go into effect on August 22, 2010. These rules do apply to gift cards, so make sure your business is aware of the changes that are being made. Learn about them here.
Dunkin’ Donuts Announces Grand Prize Winner of ‘Create Dunkin’s Next Donut’ Contest: In order to better connect with consumers, some restaurants create contests that allow customers to name new products or create new products, such as Dunkin’ Donuts latest ‘Create Dunkin’s Next Donut’ Contest. Have you ever launched this type of contest in your restaurant, and if so, how did you do it and what results did you see?
