Comments for Radiant Systems http://www.radiantblogs.com/blog Technology Blog for the Point of Sale Systems, POS Hardware and Software Industry Thu, 08 Dec 2011 15:52:53 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on 4 ways social media helps you sell gift cards by Pam Talonen http://www.radiantblogs.com/blog/4-ways-social-media-helps-you-sell-gift-cards/comment-page-1/#comment-12720 Pam Talonen Thu, 08 Dec 2011 15:52:53 +0000 http://radiantblogs.com/blog/?p=1972#comment-12720 Thank you so much for the suggestions. It was extremely helpful. Thank you so much for the suggestions. It was extremely helpful.

]]> Comment on 12 Days of Improved Restaurant Operations, Day 3: Improve credit card security by Andy Sirmon http://www.radiantblogs.com/blog/12-days-of-improved-restaurant-operations-day-3-improve-credit-card-security/comment-page-1/#comment-12624 Andy Sirmon Wed, 07 Dec 2011 19:52:04 +0000 http://radiantblogs.com/blog/?p=2031#comment-12624 Thank you Laurie – these have been fun to write! In the spirit of the season I tried to put it in a song, but it’s hard to find words that rhyme with “security.” ;) Check back for more tomorrow, and thank you for reading! Thank you Laurie – these have been fun to write! In the spirit of the season I tried to put it in a song, but it’s hard to find words that rhyme with “security.” ;) Check back for more tomorrow, and thank you for reading!

]]> Comment on 12 Days of Improved Restaurant Operations, Day 3: Improve credit card security by Laurie McCawley http://www.radiantblogs.com/blog/12-days-of-improved-restaurant-operations-day-3-improve-credit-card-security/comment-page-1/#comment-12606 Laurie McCawley Wed, 07 Dec 2011 16:57:41 +0000 http://radiantblogs.com/blog/?p=2031#comment-12606 These are great! Fun and very well written! I am looking forward to what the next tip will bring! Thanks! These are great! Fun and very well written! I am looking forward to what the next tip will bring!

Thanks!

]]> Comment on Have you tried these gift card promotion ideas? by Lorrie Kubecka http://www.radiantblogs.com/blog/have-you-tried-these-gift-card-promotion-ideas/comment-page-1/#comment-12405 Lorrie Kubecka Sun, 04 Dec 2011 19:36:27 +0000 http://radiantblogs.com/blog/?p=1988#comment-12405 I thought that your information was spot on. Social Media is still pretty new and information like this helps alot! I thought that your information was spot on. Social Media is still pretty new and information like this helps alot!

]]> Comment on Have you tried these gift card promotion ideas? by Dalton Sowle http://www.radiantblogs.com/blog/have-you-tried-these-gift-card-promotion-ideas/comment-page-1/#comment-12401 Dalton Sowle Sun, 04 Dec 2011 18:20:53 +0000 http://radiantblogs.com/blog/?p=1988#comment-12401 We do alot of social media and seo here in Franklin NC, and this information will help us greatly, thank you! We do alot of social media and seo here in Franklin NC, and this information will help us greatly, thank you!

]]> Comment on The Six Scariest Restaurant Horror Stories by Anton Haller http://www.radiantblogs.com/blog/the-six-scariest-restaurant-horror-stories/comment-page-1/#comment-9478 Anton Haller Thu, 27 Oct 2011 05:20:45 +0000 http://radiantblogs.com/blog/?p=1888#comment-9478 Congratulations to this story. I find it funny yet quite instructional. Kind regards from Salzburg Anton Congratulations to this story. I find it funny yet quite instructional.

Kind regards from Salzburg
Anton

]]> Comment on 5 Reasons You Should Be on Social Media [INFOGRAPHIC] by SRC Refrigeration http://www.radiantblogs.com/blog/5-reasons-you-should-be-on-social-media-infographic/comment-page-1/#comment-9410 SRC Refrigeration Tue, 25 Oct 2011 13:50:35 +0000 http://radiantblogs.com/blog/?p=1846#comment-9410 Wow - "People spend 5 hrs a day on social media." It's true - it doesn't matter if your company is small or huge, if valuable interactions come from social media (and they do!), it's definitely worth it. Wow – “People spend 5 hrs a day on social media.” It’s true – it doesn’t matter if your company is small or huge, if valuable interactions come from social media (and they do!), it’s definitely worth it.

]]> Comment on What challenges do restaurant servers face with mobile technology? by TotalTab http://www.radiantblogs.com/blog/what-challenges-do-restaurant-servers-face-with-mobile-technology/comment-page-1/#comment-9362 TotalTab Mon, 24 Oct 2011 14:01:13 +0000 http://radiantblogs.com/blog/?p=1836#comment-9362 Thanks for taking the time to respond Liz & Jimmy! Great points and great blog. I love following you guys on Twitter and the expansions and technology growth we are seeing in POS systems is pretty amazing. Liz: I'm sure you do get hammered with POS integration requests and vendor requests. Especially as being one of the largest vendors out there! So no concerns; we are getting very close to having a product we can demonstrate, and I am very excited to get to that point where we can show you what we can do and hopefully add another new piece of awesome functionality that can be new way for the restaurants and bars that use Aloha to streamline and improve their operations and margins (while making customers happy!). Thanks again; I'll be in touch; for sure! -Nick Reuter Thanks for taking the time to respond Liz & Jimmy! Great points and great blog. I love following you guys on Twitter and the expansions and technology growth we are seeing in POS systems is pretty amazing.

Liz: I’m sure you do get hammered with POS integration requests and vendor requests. Especially as being one of the largest vendors out there! So no concerns; we are getting very close to having a product we can demonstrate, and I am very excited to get to that point where we can show you what we can do and hopefully add another new piece of awesome functionality that can be new way for the restaurants and bars that use Aloha to streamline and improve their operations and margins (while making customers happy!).

Thanks again; I’ll be in touch; for sure!

-Nick Reuter

]]> Comment on What challenges do restaurant servers face with mobile technology? by Liz Daitch http://www.radiantblogs.com/blog/what-challenges-do-restaurant-servers-face-with-mobile-technology/comment-page-1/#comment-8828 Liz Daitch Wed, 12 Oct 2011 16:39:45 +0000 http://radiantblogs.com/blog/?p=1836#comment-8828 Nick, Thank you for your post. As you know, Radiant (now part of NCR) receives over 800 inquiries a year requesting to integrate to Aloha. In 2011, over 100 of these requests were from mobile payment applications. We are watching the industry closely and thank you for your recent application to our partnership program. Once you are out of development with your product, feel free to re-open your application by contacting partnerships@radiantsystems.com. Best, Liz Liz Daitch Radiant Systems (now part of NCR) partnerships@radiantsystems.com Nick,

Thank you for your post. As you know, Radiant (now part of NCR) receives over 800 inquiries a year requesting to integrate to Aloha. In 2011, over 100 of these requests were from mobile payment applications. We are watching the industry closely and thank you for your recent application to our partnership program. Once you are out of development with your product, feel free to re-open your application by contacting partnerships@radiantsystems.com.

Best,

Liz

Liz Daitch
Radiant Systems (now part of NCR)
partnerships@radiantsystems.com

]]> Comment on What challenges do restaurant servers face with mobile technology? by Jimmy Fortuna http://www.radiantblogs.com/blog/what-challenges-do-restaurant-servers-face-with-mobile-technology/comment-page-1/#comment-8821 Jimmy Fortuna Wed, 12 Oct 2011 14:57:45 +0000 http://radiantblogs.com/blog/?p=1836#comment-8821 Nick – Thanks for the feedback. I agree with you on the points regarding the commonality of mobile ordering and the relatively greater use of cash in European markets. I did not mean to imply that mobile ordering is ‘everywhere’ in European restaurants, only that its common enough that the dining public is quite a bit more familiar with it there than they are here. Interestingly, when executives from our customer base here in the US travel to Europe, they almost inevitably comment on having seen at least one restaurant using mobile ordering during their travels. You could eat out every day for years here in the US and never see that. At least for now. :-) Also, I agree that mobile payment and mobile ordering are two separate functionalities. In Europe the two are almost never unified in a single experience, althought that's quite likely to change as credit payments become more common. Here in the US mobile ordering is virtually never implemented without mobile payment. Like you, we believe that payment and other interactions between a consumer’s smart phone and the restaurant’s POS system will become commonplace in the future. We believe that the use of handhelds by restaurant staff will complement that sort of interaction, not compete with it. I’ll let Liz address your points on interfacing to POS systems. Cheers, Jimmy Nick –

Thanks for the feedback. I agree with you on the points regarding the commonality of mobile ordering and the relatively greater use of cash in European markets. I did not mean to imply that mobile ordering is ‘everywhere’ in European restaurants, only that its common enough that the dining public is quite a bit more familiar with it there than they are here. Interestingly, when executives from our customer base here in the US travel to Europe, they almost inevitably comment on having seen at least one restaurant using mobile ordering during their travels. You could eat out every day for years here in the US and never see that. At least for now. :-)

Also, I agree that mobile payment and mobile ordering are two separate functionalities. In Europe the two are almost never unified in a single experience, althought that’s quite likely to change as credit payments become more common. Here in the US mobile ordering is virtually never implemented without mobile payment. Like you, we believe that payment and other interactions between a consumer’s smart phone and the restaurant’s POS system will become commonplace in the future. We believe that the use of handhelds by restaurant staff will complement that sort of interaction, not compete with it.

I’ll let Liz address your points on interfacing to POS systems.

Cheers,

Jimmy

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