With more people unemployed than at any other point in my career, I wake up most days thankful that I’ve got a good job. The one thing not so good about it is the responsibility I feel when we need to cut jobs and tell employees they no longer have theirs. The feeling of guilt [...]

Two days. That’s how much time in a one-week vacation I feel at peace from work. It’s not enough. Here’s the math: Q     Friday ends the work week and then the nine-day vacation starts. Q     It takes me several days to unwind and get in the habit of being off. Q     Now it’s Tuesday, and [...]

I am lousy at making decisions based on second hand information. It frustrates some people I work with, because I may want to hear or see what they already heard. They do an excellent job of giving me a picture from what they have experienced. While a picture is certainly worth a thousand words, for [...]

Regret is a funny thing. When it appears, it can mean I’m unnecessarily dwelling on something I did. Or didn’t do. Yet its absence may mean that I am not reflecting on things that might matter a lot. Mastering that balance often eludes me. It seems like canceling rituals is easier than it’s ever been. [...]

My favorite conference to attend every year is the YPO Restaurant Roundtable. Usually 50 or so people gather to discuss business in a highly confidential setting. The vast majority of the attendees own restaurant businesses which puts me in the minority.   The 2009 conference was held last week and the tone this year was [...]

Reflecting on the glory days can be a harmless, self-absorbed activity for most people but for me it would be a lie. I was blessed with a decent athletic ability and a competent mind, but I found apathy safer than effort. Doing my best would remove the one excuse I had for a lack of [...]

I didn’t know what it meant when the general manager of my small bakery told me they picked up three new accounts last week. Susan, who runs Holman and Finch Bakery, told me after I asked her, “How are things?” It turns out, my bakery was primarily created to serve businesses. It specializes in all-natural, [...]

We are probably working in the most difficult business environment that we’ll ever work in, which is why pessimists are walking with a bounce in their steps. Like most other businesspeople, I am searching for shining lights amidst economic rubble. I have read more this year about recessionary times than my cumulative lifetime reading on [...]

“I’ll do anything for my kids” was put to the test four times this year. I have never been that guy who would literally take a bullet for someone else. That is, until Eli, my first child, arrived 10+ years ago. For him or for Talia who was born 19 months later, though, I would. [...]

Hello and welcome to the new Radiant Systems blog. Radiant Systems, Inc. is a global provider of innovative technology to the hospitality, retail and entertainment industries. The goal of our blog is to offer readers a wide range of opinions and perspectives on the world of technology, as well as provide a forum for lively, [...]