The Quest team worked with the Lightning to roll out the program, which required installation of 10,000 radio frequency (RF) chips into the jerseys and the integration of approximately 250 RF readers into the Quest terminals throughout the arena.
Innovation Delivered: Capturing Fan Loyalty & Driving Ticket Sales for the Tampa Bay Lightning
January 6th, 2012 Jessica Lundberg, Senior Marketing Manager
12 Days of Improved Restaurant Operations, Day 12: Stress
December 22nd, 2011 Andy Sirmon, Hospitality Marketing Manager
We’ve spent the past 11 days reviewing tips and ideas to make your restaurant run more efficiently, but we haven’t touched on a very large component of the operations: You.
12 Days of Improved Restaurant Operations, Day 11: New Year’s Resolutions
December 21st, 2011 Andy Sirmon, Hospitality Marketing Manager
‘Tis the season to be jolly…over improved operations and increased efficiencies within your restaurant! In the spirit of the season that is upon us, we’re celebrating the 12 Days of Improved Restaurant Operations by providing a tip a day for twelve days that will help you improve segments of your business. So sing a [...]
12 Days of Improved Restaurant Operations, Day 10: Food Cost
December 20th, 2011 Andy Sirmon, Hospitality Marketing Manager
The United States Department of Agriculture predicts the Consumer Price Index for food expenses will rise 2 to 3 percent in 2012, so getting a firm grip on your food costs is essential for success – particularly if you don’t want to raise your prices.
12 Days of Improved Restaurant Operations, Day 9: Theft
December 19th, 2011 Andy Sirmon, Hospitality Marketing Manager
The National Restaurant Association has estimated that 75% of a restaurant’s inventory shortages are due to theft, which can equal up to 4% of its annual sales. How can you tell if your employees are taking from the till?
12 Days of Improved Restaurant Operations, Day 8: Trends
December 16th, 2011 Andy Sirmon, Hospitality Marketing Manager
Here are a few trends that you should pay attention to, evaluating them to learn how they can positively impact your operations and using that knowledge to improve your restaurant.
12 Days of Improved Restaurant Operations, Day 7: Training
December 15th, 2011 Andy Sirmon, Hospitality Marketing Manager
Finding great new hires and keeping outstanding staff is daunting enough in a turnover-fueled industry – making sure they are always kept current on the safety policies, sales strategies, and technology updates in your restaurant can be difficult.
12 Days of Improved Restaurant Operations, Day 6: Loyalty Programs
December 14th, 2011 Andy Sirmon, Hospitality Marketing Manager
Even though your restaurant may have a loyalty program in place, you may not find the participation levels to be meeting your expectations – and that may be due to a lack of marketing.
The 5 Things You Have to Know This Week 12/9/2011 Edition
December 9th, 2011 Leigh Pinkston, Marketing Communications Analyst
This week has some great restaurant tips, a gift card infographic and an NCR press release!
12 Days of Improved Restaurant Operations, Day 5: Reduce energy AND expenses!
December 9th, 2011 Andy Sirmon, Hospitality Marketing Manager
While food and labor costs are the major expenses associated with operating your restaurant, there are other costs you face that, when added up, can be quite high. One of the major areas to look at when streamlining your operations is your energy usage. How energy efficient is your restaurant?
